Delivery Manager

Job Title: Delivery Manager

Role Summary

We are seeking a seasoned Delivery Manager to lead fixed-price digital delivery engagements for public sector clients . This role holds end-to-end ownership of delivery execution, financial performance, and schedule discipline, ensuring programs are delivered on time, within scope, and at planned margins .

The ideal candidate brings strong financial acumen , deep experience in delivery governance , and the ability to operate effectively in CMMI and ISO-aligned environments , with proven expertise across Microsoft platforms .

Key Responsibilities

Delivery & Program Execution

• Own end-to-end delivery of fixed-price digital programs across the public sector.
• Ensure adherence to scope, timelines, quality benchmarks, and contractual SLAs.
• Drive delivery excellence across multi-vendor, multi-team engagements.
• Proactively manage risks, dependencies, and change requests.

Financial & Commercial Management

• Own program P&L, ensuring delivery at planned margins.
• Track budgets, forecasts, burn rates, and revenue recognition.
• Manage scope control, change orders, and client negotiations in fixed-price models.
• Ensure accurate invoicing, milestone tracking, and financial reporting.

Governance & Compliance

• Establish and maintain strong delivery governance frameworks.
• Ensure compliance with CMMI, ISO (ISO 9001/27001) , and internal quality standards.
• Lead audits, reviews, and compliance reporting for public sector programs.
• Maintain detailed documentation, status reports, and executive dashboards.

Client & Stakeholder Management

• Act as the primary point of contact for senior client stakeholders.
• Build trusted relationships with government officials and client leadership.
• Provide clear, data-driven communication on progress, risks, and outcomes.
• Manage escalations and drive resolution in high-visibility engagements.

Technology & Platform Oversight

• Lead delivery across Microsoft platforms , including:
• Microsoft Azure
• .NET / ASP.NET
• Power Platform (Power BI, Power Apps, Power Automate)
• SharePoint & Microsoft 365
• Collaborate closely with architecture, engineering, and QA teams to ensure technical alignment and delivery quality.

Team Leadership

• Lead cross-functional teams including project managers, engineers, QA, and vendors.
• Coach and mentor delivery teams to improve performance and maturity.
• Drive a culture of accountability, continuous improvement, and delivery discipline.

Required Qualifications & Experience

• 10+ years of experience in IT/digital delivery management , with significant exposure to fixed-price projects .
• Strong experience delivering public sector / government programs.
• Proven ownership of delivery financials, margins, and forecasting .
• Hands-on experience working in CMMI and ISO-aligned environments .
• Strong understanding of Microsoft technology platforms .
• Excellent stakeholder management and executive communication skills.

Preferred Qualifications

• PMP, PRINCE2, SAFe, or similar delivery/project management certification.
• Experience with large-scale digital transformation or e-governance programs.
• Prior experience managing multi-vendor ecosystems.
• Exposure to Agile, Hybrid, and Waterfall delivery models.

Key Competencies

• Delivery Governance & Risk Management
• Financial & Commercial Acumen
• Public Sector Compliance & Documentation
• Microsoft Platform Delivery
• Stakeholder & Executive Communication
• Leadership & Team Management