Delivery Operations Manager - Customer Experience

Job Title:

Detailed overview of the role and responsibilities will be shared in the interview process.

About the Job:

A leading e-commerce organization is seeking a senior professional to lead their delivery operations in Dubai. This position involves overseeing shift activities, supporting performance enhancement initiatives, and driving operational strategies while managing a team across multiple levels. The ideal candidate should possess exceptional leadership skills, excellent communication abilities, and at least one year of sales experience. A Bachelor's degree is required for this position.

Key Responsibilities:

• Manage shift operations to ensure seamless customer service
• Support performance management through data-driven insights

What You'll Need to Succeed:

• Bachelor's degree or higher
• Vast experience in sales with strong interpersonal skills

...