Delivery Operations Manager L1

Overview

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BU’s sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance.

Responsibilities

• Driving BU initiatives across the entire spectrum of internal operations.
• Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers.
• Executing the above guidelines/strategies to better adherence to business processes.
• Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.
• Help empower custome...