Job Description

A global technology services leader is seeking a Team Leader to supervise call center associates in Makati, Philippines. Responsibilities include coaching team members, ensuring service quality meets KPIs, and managing performance metrics. The ideal candidate should have a Bachelor's degree and 2-4 years of relevant experience. Strong communication and leadership skills are essential. This full-time role offers significant opportunity for career development and contributes to creating an impactful customer service experience.
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