Job Description

The Delphi Coordinator is responsible for providing **high-level administrative, operational, and system support** by maintaining a clean, accurate, and audit-compliant **Delphi.fdc** database for both Hilton Tulum and Conrad Tulum.

This role supports the **Sales, Services teams** , ensuring data integrity, timely reporting, contract accuracy, and proper system usage across the cluster.

The position is essential to operational efficiency, audit readiness, and decision-making across the commercial teams.

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**PRIMARY RESPONSIBILITIES:**

**Delphi.fdc Administration**

+ Maintain a **clean and audit-ready** Delphi.fdc system in accordance with Hilton standards.
+ Audit new entries, updates, bookings, and changes submitted by Sales and Catering teams.
+ Manage system settings, templates, user access, and configuration parameters.
+ Enter new inquiries when needed.
+ Run and distribute the **Daily Change Log Report** .
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