Dental Virtual Assistant (100 %WFH)

Qmulus Solutions is a Virtual Staffing Solution based in Victoria, BC, Canada. We continue to grow our off-shore team in the Philippines and we are looking for aDental Virtual Assistantto join our team!

Job Description

• Manage inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains excellent phone etiquette) to help the patients understand their coverage, eligibility, benefits, and payment responsibilities
• Submit, follow up, and manage claims denial and delayed payment
• In charge of finding out who is covered for what services and treatments, as well as logging it properly with billing and informing various personnel in cases where claims are denied
• Obtain medical history and navigate through different Electronic Medical Records systems
• Review, analyze, and identify consumer data and health/medical records or hist...