Job Description

Department Coordinator, Fine Jewelry & Timepieces - House of Dior, New York

Position

The Fine Jewelry & Timepiece Department Coordinator is responsible for assisting the Assistant Boutique Director with the day-to-day job functions to successfully run the department, ensuring back of house needs are covered to successfully support from of the house. The Department Coordinator must maintain the highest level of client service throughout the department in line with Christian Dior expectations.

Job responsibilities

Tasks and Responsibilities

  • Ensure Back of House organization (safe management, maintain 5S standards, ordering of tools)

  • Lead all incoming and outgoing requests while ensuring consolidation compliance

  • Oversee loans, transfers and cycle counts monthly while maintaining organization of safe and department’s inventory accuracy

  • Support Operations teams in handling incoming requests such as reservations, Client Go bags and CSR related tasks (ringing, wrapping, loans)

  • Serve as a partner in facilitating communication between Management and sales associates

  • Support Sales Associates on the floor, with focus on tandem selling

  • Support launch preparation with photos, styling, creating photo circle, morning meetings, track client reservations

  • Assist in organizing events and client experiences in partnership with Merchandising Team

    • Cross Functional Tasks

  • Take photos of new arrivals and share with boutique team on photo circle.

  • Create Transfers for incoming requested pieces and occasionally for items going out.

  • Maintenance of safe and reservations

  • Maintain image of salon adhering to Visual Merchandising guidelines and support with floor change

  • Maintain 5S standards with safe and Back of House

  • Partner with Operations teams for Messenger service- Client deliveries if needed per dept or transfers on rush pieces

    • Profile

    Skills and Competencies:

  • Excellent organizational skills

  • Ability to prioritize and multitask

  • Ability to be a strong partner across several teams in the store and organization

  • Ability to work independently and with little supervision at times

  • Ability to learn quickly when facing new problems

    • Requirements:

  • Jewelry experience preferred

  • Strong interpersonal, communication, organization and follow-through skills

  • Capacity to multitask and adapt to a very fast-paced environment.

  • Flexible schedule including evenings, late nights and weekends as needed

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