Job Description
Department Manager (
**Job Number:** DEP000013 )
**Description**
+ Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
+ Ensure proper implementation of company policies and procedures for operational effectiveness
+ Run daily Department meetings in order to ensure all Department activities, objectives and events are properly understood and communicated
+ Conduct on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved
+ Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards
+ Monitor stock levels on a continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times
+ Manage the Department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved
+ Specific for Multimedia: Plan and prepare team schedule on a weekly basis, and submit it to hierarchy
+ Specific for Multimedia: Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached
+ Specific for Multimedia: Conduct performance appraisals for department’s staff on a bi-yearly basis
**Qualifications**
+ Bachelor’s Degree
+ 3 years of experience in a managerial role
+ 3 years of experience in retail
+ Strong knowledge and understanding of shop operating procedures
+ Proficiency in MS Office
+ Fluency in English
+ Strong product knowledge across all departments
+ Developing and Motivating Others: level 3
+ Cultural Awareness: level 3
+ Commercial Understanding: level 2
+ Analytical Thinking: level 2
+ Customer Focus: level 3
+ Driving and Achieving results: level 3
+ Attention to details: level 3
**Organization** : Virgin Megastore
**Primary Location** : Oman-Mall Of Oman
**Schedule** : Full-time
**Unposting Date** : Ongoing
**Req ID:** DEP000013
**Job Number:** DEP000013 )
**Description**
+ Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
+ Ensure proper implementation of company policies and procedures for operational effectiveness
+ Run daily Department meetings in order to ensure all Department activities, objectives and events are properly understood and communicated
+ Conduct on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved
+ Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards
+ Monitor stock levels on a continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times
+ Manage the Department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved
+ Specific for Multimedia: Plan and prepare team schedule on a weekly basis, and submit it to hierarchy
+ Specific for Multimedia: Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached
+ Specific for Multimedia: Conduct performance appraisals for department’s staff on a bi-yearly basis
**Qualifications**
+ Bachelor’s Degree
+ 3 years of experience in a managerial role
+ 3 years of experience in retail
+ Strong knowledge and understanding of shop operating procedures
+ Proficiency in MS Office
+ Fluency in English
+ Strong product knowledge across all departments
+ Developing and Motivating Others: level 3
+ Cultural Awareness: level 3
+ Commercial Understanding: level 2
+ Analytical Thinking: level 2
+ Customer Focus: level 3
+ Driving and Achieving results: level 3
+ Attention to details: level 3
**Organization** : Virgin Megastore
**Primary Location** : Oman-Mall Of Oman
**Schedule** : Full-time
**Unposting Date** : Ongoing
**Req ID:** DEP000013
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