Job Description
JOB DESCRIPTION
Role: Department Manager
Reporting To: Unit Head
People Reporting To DM: Customer Care Associates
Qualification: Graduate/MBA/PGDBM
Experience: Min.2-year Managerial experience
Salary: Upto 500000 p.a
Key Deliverables
Achievement of Budgeted Plan
Works out action plans/tactics to match requirement
Competition mapping
Identifies parameters to track competition
Builds resources and databases of information on an ongoing basis by networking
Creates an index and updates it
Inventory Management
Does process mapping for movement of stocks from receiving bay to floor
Initiates stock-takes as per the agreed and laid down procedure
Ensures effective displays with the objective of achieving greater number of stock turns
Plans for perpetual inventory
Customer care/customer service
Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences
Role: Department Manager
Reporting To: Unit Head
People Reporting To DM: Customer Care Associates
Qualification: Graduate/MBA/PGDBM
Experience: Min.2-year Managerial experience
Salary: Upto 500000 p.a
Key Deliverables
Achievement of Budgeted Plan
Works out action plans/tactics to match requirement
Competition mapping
Identifies parameters to track competition
Builds resources and databases of information on an ongoing basis by networking
Creates an index and updates it
Inventory Management
Does process mapping for movement of stocks from receiving bay to floor
Initiates stock-takes as per the agreed and laid down procedure
Ensures effective displays with the objective of achieving greater number of stock turns
Plans for perpetual inventory
Customer care/customer service
Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences
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