Deployment Engineer (f/m/d)

Deployment Engineer (f/m/d) at ng-voice .

The role is located in Mexico. You will be part of the client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will work closely with pre-sales engineering and product development to align on client needs and product requirements.

• Working in the Client Deployment Team, guaranteeing smooth delivery of solutions, including high-/low-level design with final technical deployment and integration of the solutions.
• Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments.
• Installing and configuring cloud-native solutions using Kubernetes.
• Automation, automation, automation – focusing on technical deployment and identifying ways to speed up these processes.
• Maintaining, monitoring, administering, and updating current deployments, ensuring the stability of solutions.
• Helping with incident management, providing 2nd-level support, error analysis, and classification.
• Coordinating customer requests and disseminating client information.
• Unlocking operational efficiency in deployment and support procedures.

• Experience with Linux machines (setup, admin, operation).
• Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques.
• Knowledge of telecommunications systems (4G, 5G, IMS).
• Hands-on in Kubernetes administration.
• Debugging and tracing skills (Wireshark).
• Fluency in Spanish and English.

• Understanding of virtualization and cloud computing.
• Knowledge of signaling standards and protocols such as SIP and Diameter.
• Worked with public cloud like AWS and GCP.

• Work-Life-Balance is a priority: Flexible working that suits you - hybrid remote culture.
• We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills.
• Culture of a fast-growing start-up with the maturity of an enterprise company.
• We value experience and knowledge over formal degrees.
• Entrepreneurial culture and flat hierarchies.
• Mobility, fitness, language class, and wellness benefits (for full-time employees).
• Home office budget (for full-time employees).

About Us
ng-voice is an equal opportunity employer. We value each person and their diverse background as a whole.

Hope we caught your attention; we look forward to getting to know you!

Disclaimer
Even if you do not meet 100% of the requirements, please send in your application. We would love to be in touch!

Please be aware that we are currently not collaborating with agencies and any profile received will not be taken into consideration.