Deputy Branch Manager

Deputy Branch Manager is responsible for overall management of the lobby team in the branch and for achieving excellence across service, sales and operational functions in the branch. The Deputy Branch Manager reports to the Branch Manager who is the overall head of the Branch

Overall Job Description

Service

· To ensure 'First Time Right' in the account opening process.

· To ensure customer requests are satisfactorily closed within TAT and ensure that customer grievances are resolved and closed on time.

· To ensure that Lobby Team carries out the required number of knowlarity calling of customers

Business Development

· To ensure that the Lobby Team sells bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc and generates the required number and revenue targets month on month basis

Operatio...