Deputy General Manager

We’re Hiring | Deputy General Manager – Internal Audit & Governance, Risk & Compliance (GRC)

Experience: 4–5 years

Industry Preference: Retail

Role highlights:

• Lead store & process audits
• Strengthen risk & internal controls
• Use data analytics (Excel, Power BI, SQL)
• Manage a team of 8–10

Role Summary

Candidate will support the Governance, Risk, and Compliance framework of the organization with a strong focus on internal controls, internal audits, process reviews, and risk monitoring. The role requires prior experience in retail operations, handling a mid-sized team, and strong analytical skills including data analytics for insights generation.

Key Responsibilities

1. Support GRC Operations & Internal Audit Execution

• Assist in executing GRC initiatives across business units and retail stores, ensuring adherence to governance and control expectations.

• Coordinate planning, scheduling, documentation, and follow-ups for Internal Audit assignments with internal teams and co-sourced audit partners.

• Perform store audits, process audits, and thematic reviews to evaluate effectiveness.

2. Risk & Internal Controls Management

• Support management in designing and implementing risk management & internal control mechanisms across retail operations, supply chain, finance, store processes, and support functions.

• Assist in preparing and maintaining ICFR/IFC documentation and testing frameworks.

3. Data Analytics & Continuous Monitoring

• Use data analytics (Excel, Power BI, SQL basics preferred) to identify anomalies, trends, and control weaknesses.

• Assist in developing dashboards and reports for continuous monitoring and fraud analytics.

4. Audit Follow-ups & Process Improvements

• Coordinate with process owners to track closure of audit findings and ensure timely implementation of agreed actions.

• Identify recurring issues and recommend improvements in processes, SOPs, and internal audit practices.

5. Team Leadership & Development

• Manage and guide 8–10 team members in audit execution, documentation quality, and usage of IT tools.

• Train the team on soft skills, control testing techniques, and systems such as SAP, POS, Oracle, etc.

6. Stakeholder Management

• Build strong working relationships with functional heads, store teams, and support departments.

• Present key observations and recommendations to senior GRC leadership.

Preferred Skills & Competencies

• Strong understanding of internal controls, risk management principles, and audit methodologies.

• Ability to communicate audit issues clearly—both verbally and in writing.

• High attention to detail with the ability to handle sensitive information.

• Data-analytics skills (Excel, Power BI; SQL/Python good to have).

• Knowledge of retail business processes, store operations, inventory management, and POS systems.

• Ability to manage multiple assignments and guide junior staff.

Qualifications

• Chartered Accountant

• Internal audit certifications (CIA, CISA, CIMA) will be an advantage.

• 4–5 years’ experience in Internal Audit / Risk / Controls / GRC, preferably in Retail.