Deputy Manager - Hospitality

Responsibilities Job Responsibilities Overall responsibility for floor-level guest service management within promoter s office Ensuring readiness of Cabin dining areas guest ante rooms meeting rooms and rest of the promoter s area Supervising support staff and ensuring best service standards Delivering high-touch hospitality services to Promoters and VVIPs including personalized butler-style assistance to ensure their comfort and satisfaction Guest Service Protocol Deliver highly personalized butler service to the promoters and guests Anticipate guest needs and provide proactive discreet service Manage arrival seating dining and departures in line with VVIP protocol Maintain guest preference records for personalized service Floor Operations Management Supervise daily readiness of all hospitality zones Ensure ambience flowers lighting music air-conditioning is as per protocol Coordinate with housekeeping engineering and kitchen for seamless executi...