Deputy Manager-Process Training (Travel Account)

Overview

Job Title: Deputy Manager-Process Training (Travel Account)

Location: Metro Manila

Work Mode: Onsite, Shifting Schedule

Urgently hiring for one of our direct clients in the Philippines.

Qualifications

• Must be amenable to work 100% onsite at our WNS Bridgetowne Site.
• Minimum 3–4 years of experience in Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).
• Strong facilitation and presentation skills; confident in leading virtual and in-person training sessions.
• Excellent command of spoken and written English.
• Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.
• Strong analytical skills to assess training impact and identify improvement areas.
• Ability to manage conflicts and provide constructive feedback to learners.

Responsibilities

• Lead the ...