Job Description

Field Service Rep I -Framing

Req #22141Apex NC Yard - 23 Red Cedar Way (27523), 23 Red Cedar Way, Apex, North Carolina, United States of America•Apex, NC, USAThis job posting is no longer available

Job Description

Posted Tuesday, September 21, 2021 at 4:00 AM

Addresses construction service and product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.


* Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.

* Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.

* Negotiates and approves third party repair/adjustment; inspects completed work for ...

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