Job Description

Job Summary:

As a Desk side Administrator, you will be responsible for providing efficient and effective technical support to end users. You will diagnose and resolve hardware and software issues, maintain IT equipment, and ensure optimal performance of desktop and laptop systems. You will also collaborate with other IT team members to address complex issues and contribute to the overall IT strategy. This role is crucial in maintaining high levels of user satisfaction and supporting operational efficiency.


Job Responsibilities:

  • Troubleshooting: Respond to user inquiries regarding hardware, software, and network issues. Provide support by troubleshooting and coming up with solutions.

  • Device Management: Install, configure, and maintain desktops, laptops, printers, and other peripherals to ensure optimal performance.

  • System Monitoring: Regularly monitor system performance and health, ensuring that IT inf...

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