Job Description

A leading technology firm located in Edmonton is seeking a Deskside Support Technician to provide technical assistance and support to users across multiple channels. The ideal candidate should have a degree or diploma in Computer Science, coupled with 2-5 years of experience in a Deskside Support role. Key responsibilities include managing incidents, providing troubleshooting support, and ensuring user satisfaction through effective communication and support solutions. Opportunities for professional development and hybrid work options are available.
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