Deskside Support Technician Contract BrooksourceChicago, Illinois1 year ago

Deskside Support Technician

Chicago, IL – 1 Day a week remote work optional after probationary period

Public Trust Clearance eligible

Duration: 6m Contract to Hire

Pay:$30-$35/hr

Job Summary

Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing.

Key Responsibilities:

• Provide deskside support for end users as per tickets dispatched from the Service Desk.

• Stage devices in preparation for deployment to end users.

• Perform break/fix support for government-funded computing devices (e.g., PCs, laptops, mobile pho...