Job Description

We're hiring Join our team as an Experienced IT Support Technician (2nd Line / Desk Side Support) based at our client's site.We're looking for a proactive, hands-on professional with solid networking and infrastructure support skills who can provide top-notch customer service, resolve tickets efficiently, and deliver smart hands support for on-site and remote issues.What you'll do:

Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.

Provide 2nd line desk side support via walk-in Tech Hubs, on-site visits, or remote toolsTroubleshoot hardware/software issues on desktops, laptops, and mobile devicesSupport networking, MS Office 365, Windows OS (XP to 11), and Active Directory tasksHandle installation and upgrades of supported hardware/softwareCollaborate with support centers and maintain accurate Service Now records Flexibility and mobility are key — a valid driving license and acc...

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