Desktop Engineer

Overview

Al Haktur IT Solutions is seeking a skilled and customer-focused Desktop Engineer to provide technical support and maintain end-user computing systems at our Dubai office. This role is essential in ensuring smooth desktop operations and timely resolution of IT issues.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and peripherals
• Install, configure, and maintain operating systems, software, and applications
• Troubleshoot hardware, software, and connectivity issues
• Support users with email, system access, and application-related concerns
• Ensure timely resolution of IT support tickets and service requests
• Perform system updates, patches, and antivirus management
• Maintain IT asset inventory and documentation
• Assist with network connectivity and basic server support
• Coordinate with vendors for hardware repairs and replacements
• Follow ...