Job Description
- 2-3 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and Installing new software and update each of them.
- Configure and install localnetwork printers also coordinate with vendors if required.
- Configuration and deployment of new desktop and laptop systems.
- Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner
- Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance with SLA.
- Provide new hardware/software for users as approved, assist in asset tag control and inventory management.
- To support daily technical support activities for desktop, data, and server management.
- Customize desktop applications to meet user needs.
- Follow up with clients to ensure their systems are functional.
- Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and p...
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