Job Description

Overview

Title: Desktop Engineer

Job Type: Contract

Contract Duration: 6 month

Location: Montreal, QC

Top 4 skills:

  • Technical skills: (hardware and software troubleshooting)
  • SCCM - Experience required with SCCM - laptop image
  • Hardware and Software Management
  • Bilingual (French and English)

Summary

Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

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