Job Description

Overview

POSITION SUMMARY: Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

Responsibilities

  • Provide Level-2 technical remote & on-site support for supported desktops, laptops, printer, and mobile devices. This includes the following activities:
  • Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers
  • May participate in IT projects as required
  • Installing, supporting and troubles...

Apply for this Position

Ready to join Fujitsu? Click the button below to submit your application.

Submit Application