Desktop Engineer

A leading consultancy is seeking a Desktop Engineer. Starting ASAP, paying between £27-31k base annum. This role would also require you to undergo SC Clearance and requires you to be on site 5 days a week at the client's site at Barrow-inFurness.

Your role:

• Take ownership of 2nd line support responsibilities, resolving incidents within SLA and contributing to a target of fewer than 2% incidents per month.
• Complete assigned tasks within agreed timeframes, ensuring quality and consistency.
• Carry out NSR (Non-Standard Request) tasks within agreed timelines.
• Collaborate with Level 3 teams to escalate and resolve major technical issues.
• Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more.
• Requirement to drive company vehicles to deliver IT equipment and provide hands-on support. We'll work with you to accommodate any accessib...