Job Description

Position Title: Desktop Engineer - Tier 1


Location: Washington, DC


Assignment Type: 6 months contract


Pay Rate: $ - $;/ Hourly


Work Schedule: Onsite, Monday - Friday


Benefits: This position may be eligible for medical, dental, vision, and 401(k).

Job Description:

Our client is undergoing a major modernization effort, including new server deployments and a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop Engineer Tier 1 Technicians to handle advanced troubleshooting, device upgrades, and escalated end‑user support.

You’ll join a team of eight help desk technicians and serve as a key escalation point for more complex issues while ensuring a smooth upgrade experience for faculty, staff, and students.

Key Responsibilities

Windows 11 Upgrade & Deployment

  • Perform full Window...

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