Desktop Management Technician

WORKPLACE: Lisbon (Hybrid)

ROLE:

• Centralized management of Windows configurations, policies, and profiles;
• Monitoring new technologies and trends, identifying opportunities for innovation and improvement in Workstation configurations and functionalities;
• Preparation of tasks for remote software installation across the computer fleet;
• Certification of micro software for the PC fleet;
• 3rd line support for complex Windows configuration issues across the computer fleet, coordinating with vendors and partners when necessary.

PROFILE:

• Higher education in the field of Information Technologies;
• Proven experience in the tasks listed above;
• Solid knowledge of Windows 11, Edge/Chrome browser configurations, and Office applications;
• Good knowledge of Office 365 from the perspective of managing and configuring the computer fleet;
• Experience in administering OUs/GPOs for ...