Job Description
Role: Desktop Support Analyst
Location: London (On-site 5 days)
Are you a skilled Desktop Support Analyst with a passion for delivering top-tier technical support? We're on the lookout for an experienced Desktop Support Analyst to join our team and play a crucial role in ensuring seamless IT operations.
.What You'll Be Doing:
Providing hands-on and remote technical support, troubleshooting hardware, software, and network issues across various devices, including VDI, laptops, and printers.
Managing system installations, configurations, and updates for Windows 10, Office 365, and other enterprise applications.
Deploying patches and updates using Microsoft System Centre Configuration Manager (SCCM).
Supporting collaboration tools such as MS Teams, Exchange, and mobile communications.
Partnering with IT teams to resolve escalated issues and drive continuous improvements.
Investigating security vulnerabilities and ensuring compliance with IT policies.
Creating ...
Location: London (On-site 5 days)
Are you a skilled Desktop Support Analyst with a passion for delivering top-tier technical support? We're on the lookout for an experienced Desktop Support Analyst to join our team and play a crucial role in ensuring seamless IT operations.
.What You'll Be Doing:
Providing hands-on and remote technical support, troubleshooting hardware, software, and network issues across various devices, including VDI, laptops, and printers.
Managing system installations, configurations, and updates for Windows 10, Office 365, and other enterprise applications.
Deploying patches and updates using Microsoft System Centre Configuration Manager (SCCM).
Supporting collaboration tools such as MS Teams, Exchange, and mobile communications.
Partnering with IT teams to resolve escalated issues and drive continuous improvements.
Investigating security vulnerabilities and ensuring compliance with IT policies.
Creating ...
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