Job Description
Description We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure seamless operation of computer systems and networks for employees and teams. Your expertise will help resolve technical issues, maintain hardware and software functionality, and optimize user experiences.
Responsibilities:
• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.
• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.
• Resolve hardware and software problems, including desktop imaging and computer reboots.
• Troubleshoot network connectivity issues across LAN/WAN environments.
• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.
• Assist with setup and management of conference rooms, including video and audio equipment.
• Support ...
Responsibilities:
• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.
• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.
• Resolve hardware and software problems, including desktop imaging and computer reboots.
• Troubleshoot network connectivity issues across LAN/WAN environments.
• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.
• Assist with setup and management of conference rooms, including video and audio equipment.
• Support ...
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