Desktop Support Engineer

The Desktop Support Engineer will have responsibility for:

• Providing day to day desktop support for the Geneva and its remote offices related to End User Computing (including Hardware and Software support, telephony land and mobile, and printers)
• Install, configure and maintain workstations, hardware and software; Windows 11, M365 Office, Trading apps, macOS
• Support Marketdata applications; Trayport, Fidessa, Bloomberg, LSEG Workspace, ICE
• Preparation of new joiners, including account creation, desk set up, PC/Laptop builds, applications, telephony, network connectivity.
• Manage iPhone, computers, printers, scanners and other hardware
• Follow and maintain applications deployment via SCCM, Intune, other MDM applications
• Analyze incidents/request and contribute to our continuous improvement’s ethos
• Design and build custom internal tooling to empower Help Desk teams
• Document stand...