Job Description
About the Company
We are a leading technology solutions provider dedicated to delivering innovative services and products to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration, integrity, and excellence.
About the Role
The Desktop Support Engineer will be responsible for providing technical support and assistance to end-users, ensuring that all desktop systems are functioning optimally and efficiently.
Responsibilities
- Troubleshoot and resolve hardware and software issues.
- Install, configure, and maintain desktop systems and applications.
- Provide support for network connectivity and printing issues.
- Assist in the setup and deployment of new workstations.
- Document and track support requests using ticketing systems.
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