Desktop Support Engineer

Job Summary We are looking for a skilled Desktop Support Engineer to provide technical assistance to end-users ensuring smooth IT operations The role involves installation configuration troubleshooting and maintenance of desktops laptops printers and other IT equipment Key Responsibilities Provide first-level technical support for hardware software and networking issues Install configure and maintain desktops laptops operating systems and applications Troubleshoot problems related to printers scanners email MS Office and internet connectivity Set up and manage user accounts permissions and access rights Coordinate with network and server teams for escalated issues Ensure timely resolution of tickets through remote or onsite support Perform regular system updates antivirus checks and data backups Document issues resolutions and prepare reports for management Educate users on IT best practices and security awareness Requirements ...