Job Description
work type: FTE
Contract type: B2B
Language Requirements: Local C1, B2
PROFILE SUMMARY
Minimum two years of experience in Desktops, Workstations, Notebooks and similar devices Support and troubleshooting. Having good communication skills and customer management experience with clients in and outside India. The position will assist in providing weekly reports, inventory management, Supplier management, and other administrative tasks as needed
TOTAL YEARS OF PROFESSIONAL EXPERIENCE
2-3 years of experience in IT
ROLES & RESPONSIBILITIES
The roles and responsibilties of Hardware Support Technician are as follows:
Provide hardware break fix support, typically by whole unit swap
Manage spares provided on site
Provide deskside support, as described
Execute installations and changes
Deliver an excellent level of customer service
Adhere to defined Processes and work instructions which will include the management of both proactive and reactive escalati...
Contract type: B2B
Language Requirements: Local C1, B2
PROFILE SUMMARY
Minimum two years of experience in Desktops, Workstations, Notebooks and similar devices Support and troubleshooting. Having good communication skills and customer management experience with clients in and outside India. The position will assist in providing weekly reports, inventory management, Supplier management, and other administrative tasks as needed
TOTAL YEARS OF PROFESSIONAL EXPERIENCE
2-3 years of experience in IT
ROLES & RESPONSIBILITIES
The roles and responsibilties of Hardware Support Technician are as follows:
Provide hardware break fix support, typically by whole unit swap
Manage spares provided on site
Provide deskside support, as described
Execute installations and changes
Deliver an excellent level of customer service
Adhere to defined Processes and work instructions which will include the management of both proactive and reactive escalati...
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