Desktop Support Engineer

We are currently seeking an experienced Desktop Support Engineer to provide onsite and remote technical support to Senior Executives and staff for one of our key clients. This is a full-time position located on customer premises in Port Melbourne. Working with highly experienced solutions experts and remote support team, you will be responsible to maintain best-practice environments. You will be accountable for desktop, hardware and software break/ fix support, remote support, software deployment and occasional support for the relocation of services.

Responsibilities

• Daily technical support activities for desktops, laptop, and printers.
• Conduct remote desktop troubleshooting with end-users along with documentation and ticket maintenance.
• Provide specialist advice to operational teams for support and maintenance of relevant technologies, including responding to faults and problems, and liaising with other technical staff and external service pro...