Job Description

Work Setup:

100% Onsite (Quezon City)

Shift Schedule | Restdays:

Shifting Schedules

Start Date:

ASAP

Requirements:

  • 5 years relevant experience with networking/firewall
  • With at least 2 years of leadership experience
  • Cisco Certification / Security Certification for Palo Alto, Checkpoint, FortiGate Firewall - preferred but not required

Responsibilities:

  • Assists end-users in the Tower whose requests are documented by a ticket raised in WiServe Portal.
  • Provide hands and feet support of our domain teams located in India.
  • Join Incident calls in the occurrence of account outages.
  • Conducts IT Asset Inventory Verification.
  • Replies or updates email and chat communications for queries or concerns raised by the businesses.

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