Job Description

work type: FTE

Contract type: B2B

Language Requirements: Local C1, B2


PROFILE SUMMARY

Minimum two years of experience in Desktops, Workstations, Notebooks and similar devices Support and troubleshooting. Having good communication skills and customer management experience with clients in and outside India. The position will assist in providing weekly reports, inventory management, Supplier management, and other administrative tasks as needed


TOTAL YEARS OF PROFESSIONAL EXPERIENCE

2-3 years of experience in IT

ROLES & RESPONSIBILITIES

The roles and responsibilties of Hardware Support Technician are as follows:


  • Provide hardware break fix support, typically by whole unit swap
  • Manage spares provided on site
  • Provide deskside support, as described
  • Execute installations and changes
  • Deliver an excellent level of customer service ...

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