Desktop Support / EUC Support

Desktop Support / EUC Support

TECEZE National Capital Region, Philippines

Duration: 12 Months - extendable

Shift: 9 hours

Overview

Role for Desktop Support / End User Computing (EUC) Support within TECEZE in the National Capital Region, Philippines.

Responsibilities

• Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services.
• High level understanding of the Desktop Support technology areas and understanding across infrastructure components.
• Assemble and re-seat components like RAM, SSD, screens, WLAN cards, keyboards, and motherboards.
• System recalibration and thorough sanitization of external shells and internal components, including cooling fans.
• Experience in using SCCM/Ivanti/Intune for deployments and installations.
• Experience in OS installation, handling OS-relate...