Desktop Support L3 Engineer

Network (LAN, WAN and Wireless) 

·Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification

·Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) 

·TCP/IP, DHCP, Subnetting, VLAN, POE 

·Experience with packet capturing, example: Wire Shark 

·Network maintenance, support and refresh 

·Smart Hands for remo te teams & 3rd party vendor management for issue escalation/resolution 

Data Center (Server Room) Management 

·Site infrastructure knowledge (Power/UPS, HVAC, cabling,

·Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. 

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