Job Description
Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in Reynosa, Tamaulipas (MX-TAM), Mexico (MX).
This role is to provide onsite support for end users, for tickets and issues at a client site. The technician will have the responsibility to own the issues through resolution.
Position Overview:
Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
They may make policy recommendations to their managers and be an escalation point for less experienced team members.
Performs troubleshooting, parts replacement, systems upgrades, d...
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in Reynosa, Tamaulipas (MX-TAM), Mexico (MX).
This role is to provide onsite support for end users, for tickets and issues at a client site. The technician will have the responsibility to own the issues through resolution.
Position Overview:
Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
They may make policy recommendations to their managers and be an escalation point for less experienced team members.
Performs troubleshooting, parts replacement, systems upgrades, d...
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