Job Description
At least 3 years of Strong end user desk side experience.
Experience in administering desktop applications, tech refresh, OS (Operating System – Windows 10/11) deployments and configurations, meeting support and meeting SLAs.
Experience in hardware troubleshooting skills – replace parts in laptops/desktops.
Exposure to ITIL (Information Technology Infrastructure Library) Based processes will be advantageous.
Good knowledge of MS Office suite.
Understanding of UPS, HVAC and other facility devices.
Experience in administering desktop applications, tech refresh, OS (Operating System – Windows 10/11) deployments and configurations, meeting support and meeting SLAs.
Experience in hardware troubleshooting skills – replace parts in laptops/desktops.
Exposure to ITIL (Information Technology Infrastructure Library) Based processes will be advantageous.
Good knowledge of MS Office suite.
Understanding of UPS, HVAC and other facility devices.
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