Desktop Support Specialist

<p><b>Title:</b> Desktop Support Specialist (DSS)</p> <p><b>Location:</b> Modesto, CA</p> <p><b>Duration:</b> 12 Months</p> <p> </p> <p><b>Job Summary:</b></p> <p>We are seeking a skilled Desktop Support Specialist to provide L1 and L2 support for a diverse and large-scale IT environment. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions, ensuring high levels of customer satisfaction and system availability.</p> <p> </p> <p><b>Key Responsibilities:</b></p> <ul> <li><b>Provide End-User Support:</b> Act as the first point of contact for technical issues, providing support for Windows and Mac computers, iPhone...