Job Description
Description
This role delivers end-user technical support and contributes to technology initiatives, balancing daily support with project work. Success requires strong ownership, problem-solving skills, and the ability to collaborate in a fast-paced environment.
Key Responsibilities
+ Delivers high-quality, end-user-focused technical support
+ Provides onsite and remote support for Windows and macOS
+ Troubleshoots and resolves hardware, software, and connectivity issues
+ Supports onboarding activities such as account setup and equipment configuration
+ Provides audio/visual support for meetings and presentations
Required Technical Skills
+ Several years of experience in a desktop or end-user support environment
+ Strong experience with Windows operating systems and applications
+ Experience with device management tools
+ Proficiency with Microsoft 365 services and applications
+ ...
This role delivers end-user technical support and contributes to technology initiatives, balancing daily support with project work. Success requires strong ownership, problem-solving skills, and the ability to collaborate in a fast-paced environment.
Key Responsibilities
+ Delivers high-quality, end-user-focused technical support
+ Provides onsite and remote support for Windows and macOS
+ Troubleshoots and resolves hardware, software, and connectivity issues
+ Supports onboarding activities such as account setup and equipment configuration
+ Provides audio/visual support for meetings and presentations
Required Technical Skills
+ Several years of experience in a desktop or end-user support environment
+ Strong experience with Windows operating systems and applications
+ Experience with device management tools
+ Proficiency with Microsoft 365 services and applications
+ ...
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