Desktop Support Technician

<p><b>Location: </b>ONSITE 5 days a week in Downtown Chicago!<p><b></b></p><p><br /></p><p><b>Duration: </b>Contract 6 months with potential to extend</p><p><b></b></p><p><br /></p><p><b>Overview:</b></p><p> The goal of the Customer Experience Associate (CX Associate) is to ensure Grant Thornton employees receive a high level of support in a timely fashion in a fast-paced environment.</p><p> Grant Thornton employees are fully billable and require nearly 100% laptop uptime.</p><p> The CX Associate is the first on-site responder and starts our Customer's Experience journey.</p><p> They will provide an enhanced level of hands-on and remote support for a specific office or offices.</p><p> Working in conjunction with our Customer Experience team to ensure 100% uptime an...