Desktop Support Technician

<b>Location: ONSITE 5 days a week in Downtown Chicago<br /> <br /> Duration: Contract 6 months with potential to extend</b><br /> <br /> <b>Overview:</b><br /> <br /> The goal of the Customer Experience Associate (CX Associate) is to ensure employees receive a high level of support in a timely fashion in a fast-paced environment.<br /> <br /> employees are fully billable and require nearly 100% laptop uptime.<br /> <br /> The CX Associate is the first on-site responder and starts our Customer's Experience journey.<br /> <br /> They will provide an enhanced level of hands-on and remote support for a specific office or offices.<br /> <br /> Working in conjunction with our Customer Experience team to ensure 100% uptime and a positive customer experience.<br /> <br /> <b>Responsibilities:</b><br /> <br /> Each CX Associat...