Job Description
Description
Seeking an experienced Desktop Support Technician to join an on‑site desktop support team. This role provides Tier 2–3 technical support for end users, delivering high‑quality customer service while resolving hardware, software, and network issues across Windows and Mac environments. The ideal candidate is hands‑on, customer‑focused, and comfortable working independently in a fast‑paced, campus‑style environment.
This is a short‑term contract assignment with the potential for extension or full‑time consideration based on business needs.
Key Responsibilities
• Provide Tier 2–3 desktop and help desk support for end users, both on‑site and remotely
• Troubleshoot and resolve hardware, software, and network issues across Windows and Mac OS platforms
• Deliver and set up new and replacement workstations, peripherals, and accessories
• Support desktop imaging, deployment, and inventory management activities
•...
Seeking an experienced Desktop Support Technician to join an on‑site desktop support team. This role provides Tier 2–3 technical support for end users, delivering high‑quality customer service while resolving hardware, software, and network issues across Windows and Mac environments. The ideal candidate is hands‑on, customer‑focused, and comfortable working independently in a fast‑paced, campus‑style environment.
This is a short‑term contract assignment with the potential for extension or full‑time consideration based on business needs.
Key Responsibilities
• Provide Tier 2–3 desktop and help desk support for end users, both on‑site and remotely
• Troubleshoot and resolve hardware, software, and network issues across Windows and Mac OS platforms
• Deliver and set up new and replacement workstations, peripherals, and accessories
• Support desktop imaging, deployment, and inventory management activities
•...
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