Job Description
Desktop Support Specialist
On‑Site
Position Overview
A Desktop Support Specialist is needed to provide advanced technical assistance within a busy support environment. This role supports end users across Windows and macOS platforms, delivers technology maintenance, and assists with both day‑to‑day support and project‑based work. The ideal candidate brings strong customer‑facing skills, hands‑on desktop experience, and the ability to work independently with limited direction.
Top Required Skills
+ Hands‑on desktop support experience
+ Strong customer‑facing and communication skills
+ Experience with Windows operating systems
+ Familiarity with macOS and device management tools
+ Experience with ticketing systems (preferred)
Key Responsibilities
+ Provide technical support for hardware, software, and network issues across Windows and macOS environments.
+ Support users both on‑site and remotely in a profe...
On‑Site
Position Overview
A Desktop Support Specialist is needed to provide advanced technical assistance within a busy support environment. This role supports end users across Windows and macOS platforms, delivers technology maintenance, and assists with both day‑to‑day support and project‑based work. The ideal candidate brings strong customer‑facing skills, hands‑on desktop experience, and the ability to work independently with limited direction.
Top Required Skills
+ Hands‑on desktop support experience
+ Strong customer‑facing and communication skills
+ Experience with Windows operating systems
+ Familiarity with macOS and device management tools
+ Experience with ticketing systems (preferred)
Key Responsibilities
+ Provide technical support for hardware, software, and network issues across Windows and macOS environments.
+ Support users both on‑site and remotely in a profe...
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