Job Description

Summary of Position:

The Desktop Support Technician is responsible for supporting PC based computers and related equipment for customers and for providing technical expertise, experience and documentation & project coordination as required to install or repair hardware/software and resolve technical problems.

Job Details:

Location: On-Site Elkridge, Maryland

Shift Time: M-F 7AM-4PM or 8AM-5PM ET (As determined by client)

Contract Duration: 6 Months, possibility for extension

Essential Duties and Responsibilities:

  • Diagnose and repair hardware and software issues on client PC’s and mobile devices using approved methods and processes.
  • Install hardware and software for clients.
  • Complete necessary internal and client related documentation as required on a daily basis.
  • Install/configure/repair network and local printers.
  • Train clients on basic computer knowledge.
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