Desktop Support Technician

We pride ourselves on innovation and delivering high-quality solutions to our customers worldwide. Our facility in San Antonio is a critical production site, and we are looking for a dedicated IT Representative to ensure its smooth operation. Join our global IT team and contribute to a supportive environment where your local impact is highly valued. We are committed to fostering a workplace where individuals can thrive in a stable and essential support role.



Responsibilities:

• Provide immediate local support for production facility issues and breakdowns.
  
• Manage the operating system layer and applications on servers, ensuring proper backups, patching, restore capabilities, and security.
  
• Support a Microsoft ecosystem including O365, Active Directory (on-premise and cloud-synchronized), and cloud-native Intune.
  
• Utilize Teamviewer for remote troubleshooting as needed.
  
• Prioritize production issues,...