Job Description
Desktop Support Technician I
Pay Range: $25/hour to $28/hour
Summary
The Desktop Support Technician is responsible for providing technical support to the user community. This role focuses on troubleshooting and resolving issues related to desktop hardware, software, and other computer-related technologies in an enterprise environment.
The technician will support users both onsite and remotely, ensuring reliable operation of workstations, peripherals, and network connectivity.
Key Responsibilities
Provide technical and troubleshooting assistance to end users as needed
Image PCs, laptops, and Macs using tools such as SCCM and Casper
Analyze, maintain, and repair personal computer hardware, software, and peripherals
Install and configure printers and peripheral devices
Activate network ports, including desktop patching in IDF environments
Suppo...
Pay Range: $25/hour to $28/hour
Summary
The Desktop Support Technician is responsible for providing technical support to the user community. This role focuses on troubleshooting and resolving issues related to desktop hardware, software, and other computer-related technologies in an enterprise environment.
The technician will support users both onsite and remotely, ensuring reliable operation of workstations, peripherals, and network connectivity.
Key Responsibilities
Provide technical and troubleshooting assistance to end users as needed
Image PCs, laptops, and Macs using tools such as SCCM and Casper
Analyze, maintain, and repair personal computer hardware, software, and peripherals
Install and configure printers and peripheral devices
Activate network ports, including desktop patching in IDF environments
Suppo...
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