Job Description

As a Junior Desktop Support Technician, choosing the right opportunity is crucial to launching a successful career. This is the perfect chance to join a leading firm, where you'll gain hands-on experience in supporting an IT environment, troubleshooting technical issues, and ensuring smooth operations for a high-performing team.
User Support & Troubleshooting
  • Provide timely support for desktop, laptop, and mobile device issues.
  • Assist with setup and configuration of hardware, operating systems, and software.
  • Troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
  • Handle user requests related to printers, network connectivity, and peripherals.
  • Escalate complex issues to senior IT staff when necessary.
Systems & Cloud Assistance
  • Support users in accessing and navigating cloud-based platforms (Microsoft 365, Azure, etc.).
  • Perform basic account administration, including password resets and acce...

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