Job Description

Desktop Support Technician – Greenwich, CT

We are seeking a skilled and customer‑focused Desktop Support Technician to join an expanding IT team supporting a busy clinical environment in Greenwich, CT. This role offers a mix of project work and daily end‑user support, serving a wide range of professionals including clinicians, managers, and administrative staff.

What You’ll Do

In this role, you will support both ongoing projects and day‑to‑day technical needs, including:





+ Providing in‑person, phone, and email support for desktop and end‑user issues



+ Troubleshooting in a Windows environment, including Active Directory account and permission management



+ Resolving basic network connectivity issues, IP conflicts, and mapping network drives and printers



+ Deploying and supporting desktops, thin clients, workstations, and multifunction devices



+ Offering whit...

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